Health Facilities Scotland - A division of NHS Services Scotland
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Workbooks

Health Facilities Scotland has launched a suite of workbooks to help staff in NHSScotland Facilities Services demonstrate that they have the essential knowledge and skills needed to help deliver safe, effective and person-centred healthcare. Developed in partnership between HFS and Facilities Advisory Groups with support from NHS Education for Scotland (NES), the new workbooks are designed for staff working in catering, portering, linen and security services.

For each of these services, the HFS Workbooks provide:

  • A workbook for the individual staff member, focusing on the key knowledge
  • and skills required for effective work in their service area
  • A Manager’s Guide to support the line manager or supervisor who is supporting the individual in the workplace

The workbooks can be used to:

  • plan development opportunities for new members of staff
  • help experienced staff members identify where they might need refresher training
  • demonstrate that all staff in the service area have the knowledge and skills they need to work safely and effectively, wherever they are working in NHSScotland.

These workbooks are available to download below

Linen Services Workbook [PDF - 4Mb]

Portering Services Workbook [PDF - 3Mb]

Security Services Workbook [PDF - 4Mb]

Catering Services Workbook [PDF - 5Mb]

Details on the Managers Guides can be found here.

For more information

The leaflet below is designed to help you decide how the new workbooks can be used in your service area.

If you require any advice or assistance, please contact us on 0141 207 1600 or via nss.hfsenquiries@nhs.net

HFS Facilities Services Leaflet [PDF - 51Kb]

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Health Facilities Scotland

Glasgow: 3rd Floor, Meridian Court, Cadogan Street, Glasgow G2 6QE

Edinburgh: Gyle Square, 1 South Gyle Crescent, Edinburgh EH12 9EB

Telephone: 0141 207 1600 Fax: 0141 221 5122 Email: nss.hfsenquiries@nhs.net